Azure Communication Services | Build video, voice and chat apps that connect to Microsoft Teams

published 6 months ago by Microsoft Mechanics

Tour the newest updates to Azure Communication Services (ACS). Microsoft CVP, Scott Van Vliet, joins host Jeremy Chapman to give you the details, from core capabilities generally available this month, to new capabilities available in preview, including interoperability with Microsoft Teams and using the Azure Bot Framework to enable Intelligent Voice Response. If you're new to Azure Communication Services, it's a new platform for building rich custom communication experiences that leverage the same enterprise-grade services that back Microsoft Teams all through Azure. Generally available: Foundational capabilities with voice, video chat, SMS and PSTN calling Bring your own existing phone numbers via direct routing with your own SIP trunks. Public preview: ACS’s interoperability with Microsoft Teams Integration with Azure bot framework for IVR scenarios. UI controls: starting with react controls for video calls and expanding controls available on GitHub To automate, use a no-code approach in ACS with Logic App Designer ► QUICK LINKS: 00:00 - Introduction 01:17 - Updates to foundational capabilities: voice, video chat, SMS and PSTN calling 02:49 - Public preview: interoperability with Teams, bot framework, UI controls 03:26 - Demo: see Communication Services in action 07:02 - How to get it working 08:05 - No-code approach using Logic App Designer 10:28 - What’s next for ACS? 10:45 - Wrap Up ► Link References: Find out more and get started at For the public preview of new features for Azure Communications Services, go to Unfamiliar with Microsoft Mechanics? We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft.  Subscribe to our YouTube: Follow us on Twitter: Follow us on LinkedIn: Follow us on Facebook:

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